Access for Everyone
Training and Support Without Barriers
Explore our accessibility commitments and learn how to request assistance or report a barrier.
Committed to a More Accessible Experience
Digital Access and Personal Support
How We Work to Reduce Barriers
Keyboard Navigation
We aim to make menus, links, forms, and key actions usable without a mouse, with a visible indicator of keyboard focus.
Readable Content
Clear headings, legible text, and strong color contrast help visitors find training, event, and shop information.
Helpful Image Descriptions
We use descriptive alternative text for meaningful images so important information is not limited to visual content.
Accessible Forms
Form labels and understandable error messages help visitors send questions, request bookings, and seek support.
Comfortable Across Devices
Responsive layouts and touch-friendly controls support access on phones, tablets, and desktop screens.
Assistance When You Need It
If a page, checkout step, or service is inaccessible, contact us through the form or verified details on our Contact page. Describe the barrier and the assistance you need.
Get Help Your Way
Training Questions
Need help choosing a class or understanding course details? Use the contact form to request information in a format that works for you.
Bookings and Events
If a booking step is difficult to use, tell us which class or event you’re interested in so we can help with your request.
Shop and Customer Support
For help with an order, gift certificate, or other service, describe what you need through the contact form. Please do not include payment details.
Phone
Select the most relevant inquiry category and describe the help you need. Include a preferred way for us to reply.
Address
Phone, email, and mailing details are not listed here because they have not been verified by the business.
Report an Accessibility Barrier
Identify What You Were Using
Share the page URL or name the class, booking step, shop feature, or customer service you were trying to use.
Describe the Barrier
Explain what happened and what you expected. If helpful, include your device, browser, and assistive technology; do not share sensitive information.
Choose a Reply Method
Tell us how we can respond and whether you need the information or service in another accessible format.
Accessibility FAQs
Find out how to get help with website barriers, training information, and accessible formats.
How can I report an accessibility issue?
Use the contact form on our Contact page to describe the barrier, the page or feature involved, and the device or assistive technology you use, if you’re comfortable sharing. Please do not include sensitive personal information.
Can I get help with a class, booking, or shop order?
Yes. Send a request through our Contact page and select the relevant inquiry category. Tell us what you’re trying to do and what assistance would help.
Can I request information in another format?
Yes. Let us know which information you need and your preferred accessible format. We’ll work with you to find a practical way to provide it.
What happens after I contact you?
Our team will review your message, follow up using the contact details you provide, and discuss next steps or an alternative way to access the information or service.
Need Help Accessing Shogun Elite Training?
If a website barrier is preventing you from finding information, booking training, or contacting us, please use the contact form on our Contact page. Describe what you need, and our team will help you find a way forward.